Let’s Work!
Check out my work on instagram @Customsbymonie
Please carefully read the following before submitting your order request:
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Order Fulfillment: All orders are fulfilled on a first-come, first-served basis. Given that each order is uniquely customized, please allow up to 7 days for completion plus shipping time. For expedited shipping options, please contact me via email at customsbymonie@gmail.com
Pricing & Quality: Customizations range from $100-$300. More detailed and complex designs will increase the overall cost. Please note that the price includes ONLY the customization, not the shoe itself. Shipping costs are also separate.
Order Process: Once you submit the form below, you will be contacted within 24 hours using the contact details you provide. The confirmation will include a sketch of the shoe design you described and will confirm any add-ons requested. After the design request has been finalized, you will receive a quote along with payment options. All orders require a non-refundable 50% down payment. Your order must be paid in full before having your item shipped out/delivered. Upon payment, you will receive an order confirmation email and an optional customer review questionnaire.
Refund Policy: Please note that all sales are final. Due to the personalized nature of custom orders, I do not offer refunds once a purchase has been made.
By submitting your form and completing your purchase with Customs By Monie, you acknowledge and agree to this policy. Thank you for your business!